Privacy Policy

Introduction

Welcome to Zaptico.com Turkey ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Zaptico.com.com (the "Site"), use our mobile application, or make purchases from us online or in our physical stores.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services. By accessing our Site or using our services, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.

Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use our services, and information from third-party sources.

Information You Provide to Us

We may collect personal information that you provide to us, including but not limited to:

• Contact Information: Name, email address, mailing address, phone number
• Account Information: Username, password, account preferences
• Payment Information: Credit card details, banking information, billing address
• Transaction Information: Products purchased, date and time of transaction, amount spent
• Profile Information: Preferences, product interests, gaming habits
• Communication Information: Customer service inquiries, feedback, survey responses

Information We Collect Automatically

When you access or use our services, we may automatically collect information about you, including:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Information: Pages visited, products viewed, time spent on pages, search queries
• Location Information: Approximate location derived from IP address
• Cookies and Similar Technologies: Data stored in cookies, web beacons, and similar tracking technologies

Information from Third Parties

We may receive information about you from third parties, including:

• Business Partners: Information from our business partners related to your purchases or interactions
• Social Media: Information from social media platforms when you interact with us on those platforms or use your social media credentials to log into our services
• Payment Processors: Information from payment processors regarding your payment methods and transaction history

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders and transactions
• Creating and managing your account
• Providing customer service and responding to your inquiries
• Personalizing your shopping experience and providing product recommendations
• Communicating with you about products, services, promotions, and events
• Analyzing usage patterns and improving our website and services
• Detecting, preventing, and addressing technical issues or fraudulent activities
• Complying with legal obligations and enforcing our terms and policies

Information Sharing and Disclosure

We may share your information in the following circumstances:

With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

With Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions that may be of interest to you.

For Legal Purposes

We may disclose your information when we believe it is necessary to:

• Comply with applicable laws, regulations, or legal processes
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users or others
• Enforce our terms of service or other agreements

In Connection with Business Transactions

We may share or transfer your information in connection with a merger, acquisition, reorganization, sale of assets, bankruptcy, or other business transaction.

With Your Consent

We may share your information with third parties when you consent to such sharing.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

• Access: The right to request access to your personal information
• Correction: The right to request correction of inaccurate personal information
• Deletion: The right to request deletion of your personal information
• Restriction: The right to request restriction of processing of your personal information
• Data Portability: The right to receive a copy of your personal information in a structured, machine-readable format
• Objection: The right to object to processing of your personal information
• Withdrawal of Consent: The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use the following types of cookies:

• Essential Cookies: Necessary for the operation of our Site
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Site
• Functionality Cookies: Enable us to personalize content and remember your preferences
• Targeting/Advertising Cookies: Record your visit to our Site, the pages you have visited, and the links you have followed to deliver relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. For more information about cookies, please see our Cookie Policy.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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