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We offer standard shipping (3-5 business days), express shipping (1-2 business days), and same-day delivery in select metro cities. Shipping times may vary based on your location and product availability. All orders are processed within 24 hours of payment confirmation.

We offer a 30-day return policy for all unopened products in their original packaging. For defective items, we provide a 7-day replacement guarantee. Refunds are processed within 5-7 business days after we receive the returned item. Please note that shipping charges are non-refundable.

Yes, we provide comprehensive technical support for all our products. Our support team is available via phone, email, and live chat during business hours. For complex issues, we offer remote troubleshooting sessions and can arrange for on-site support in major cities.

Once your order is shipped, you'll receive a tracking number via email and SMS. You can use this number to track your package on our website or directly through the courier's tracking portal. Our system also sends automated updates at key stages of the delivery process.

Currently, we only ship within Turkey. However, we're working on expanding our services to neighboring countries in South Asia in the near future. Sign up for our newsletter to stay updated on our international shipping launch.